All your questions answered
See all the frequently asked questions from our prospective customers
to help you make the best decision for your business
// FREQUENTLY ASKED QUESTIONS
Read the most frequently asked questions
Some of our customers 7 days a week and 24 hours per day, and others less. Depending on the package you choose the support hours vary. However, one things we would say is that all our customers love our fanatical and responsive we are to providing high quality support.
We have numerous clients who have offices throughout Australia and we pride ourselves in being able to support all our clients technical support needs whereever they are.
Solutions made to ORDER
Our set of ordering solutions are designed to enable foodservice wholesalers to delight their customers while scaling their business:
- Place orders on your branded app at any time and from any device
- See live contract pricing, live stock levels and track their orders and deliveries in real time
- Get personalised offers and notifications straight to their mobile device
- Download their invoices, statements and POD
Sales Rep Ordering
- Place digital orders on behalf of your customers
- Have a complete view of their ERP in real time, anywhere
- Create customer special prices, manage margins and send chefs their pantry lists
Delivery Driver App
- Obtain digital signatures and proof of delivery
- Accept customers returns and receive digital payments
- Get the best route optimisation and provide real-time ETA to your customers
B2B and B2C
- Offer consumers the option to order directly from you through a home delivery module
- Create new revenue streams and new direct markets
Not sure which solution suits your needs?
// TRANSFORM YOUR OPERATIONS
Proven track record of significant operational benefits.
Reduce manual data entry time and costs with automated ordering and digital invoices at point of delivery.
Improved Delivery Service
Delivery driver route optimisation, customer delivery and order tracking and the convenience of delivery notifications.
Reduce Order Errors
Now that your customers orders go direct to your ERP system, manual data entry errors are completely eliminated.
Less order errors, means less customer disputes resulting in more customers paying on time.
It's proven that the average basket of goods are 12% higher on mobile devices.
Better Business Control
Owners have access to live data analytics, sales promotional performance and driver management on-time delivery.